Customer service is the support you offer your customers — both before and after they buy and use your products or services — that helps them have an easy and enjoyable experience with you. Offering amazing customer service is important if you want to retain customers and grow your business. Today’s customer service goes far beyond the traditional telephone support agent. It’s available via email, web, text message, and social media. Many companies also provide self-service support, so customers can find their own answers at any time day or night. Customer support is more than just providing answers; it’s an important part of the promise your brand makes to its customers.
OUR CUSTOMER SERVICE MANAGEMENT
COURSES
- Customer Relationship Management
- Competitors’ Intelligence & Consumer Insight
- Winning and Retaining Customer
- Customer Service Management
- Customer Acquisition & Retention
- Customer Experience Management
- Competencies in Service Strategy
- Front Desk and Customer Relations Skills
- Excellent Customer Service-The key to customer loyalty
- Customer care professional courses
- Customer Care Essentials
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Maximedge Technology & Consulting Limited
Our office Address: No. 1 Eze Gbakagbaka Road Woji,
Beside Chelsea Filling Station,
Port Harcourt Rivers State,
Nigeria.
Email: maximedgeconsulting@gmail.com
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